Digital-Based HR Development Policy as a Driver of Sustainable Collaborative Product and Service Innovation
Keywords:
digitalization, human resource development, innovation, cross-departmental collaboration, products and services, organizational culture, synergyAbstract
This study aims to analyze the strategic interrelation between digital technology adoption and human resource (HR) development in fostering successful innovation in corporate products and services. Employing a qualitative literature review and thematic synthesis approach, the findings reveal that synergy between digitalization and HR development policies constitutes a fundamental foundation for adaptive and sustainable innovation. Digital-based HR development facilitates cross-departmental collaboration through the utilization of virtual platforms, digital learning systems, and integrated knowledge management. An organizational culture that promotes lifelong learning, cross-functional collaboration, and structured risk-taking has a demonstrable and significant impact on accelerating innovation processes. The misalignment between technological advancement and human readiness is identified as a transitional challenge rather than a permanent obstacle, thereby necessitating strategic transformation in the HR development format to align with the vision of digitalization. The synthesis demonstrates that companies adopting an integrated digital HR development strategy consistently achieve a comparative advantage in product and service innovation, enhance business agility, and strengthen their competitive position within their respective industries. This study recommends the reformulation of HR policies based on digitalization, increased investment in talent development, and the creation of a collaborative, progressive innovation ecosystem to ensure the long-term sustainability of innovation.
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