The Effect of Religiosity and Technology Support on Trust in Sharia Banking in Surabaya
Keywords:
religiosity, technology support, trust, sharia banking, usury, islamic lawAbstract
The Islamic finance industry in Indonesia still has a lot of potential that can be developed, especially the Islamic banking industry. Increasing public confidence in sharia banking must be increased because the domestics haría finance segment is still very limited when compared to the conventional financial industry. The performance of Islamic banking still has to be improved, especially in terms of the presence or number of Islamic banks. Therefore, to realize the performance of Islamic banking in order to have their potential market segment, several factors are needed to support it, such as religiosity and technology support. This study was conducted to determine the effect of religiosity and technology support on trust in Islamic banking in the city of Surabaya. This research is a type of quantitative research with an explanatory research approach. The study set 100 respondents. Therefore, the sample was determined by purposive sampling technique. Primary data is processed to find out the results of the validity test, reliability test, classical assumption test, multiple linear regression, hypothesis testing, coefficient of determination test and this requires SPSS program to process the data. This study uses SPSS version 26 program. The findings of this study reveal that religiosity with positive and significant results can affect trust in Islamic banks. Technological support with positive and significant results can affect trust in Islamic banks. Religiosity and technological support with positive and significant results can simultaneously affect trust in Islamic banks.
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